7Z Operations Terms of Use
Last updated: November 15, 2024
1. Company Information and Definitions
7Z Operations ("7Z," "we," "our," and "us") is a DBA of NETFLY LLC. 7Z Operations and its affiliates, subsidiaries, service providers, authorized third parties and agents (collectively, "7Z") provide websites, mobile applications, products, cybersecurity services, and related services offered by or through one or more of them ("Site") subject to these Terms ("Terms").
2. Agreement to Terms
Please read these Terms carefully before you access or use any part of this Site or our services. When you access or use this Site or our services, you agree to be bound by these Terms, as amended from time to time, as well as the 7Z Operations Privacy Policy, which is incorporated by reference into these Terms. By agreeing to these Terms, you agree to be bound by the jury trial and class action waiver below. If you do not wish to agree to these Terms, do not access or use any part of this Site or our services.
3. Services Overview
7Z Operations provides comprehensive cybersecurity and asset protection services designed for private clients and. Our services include but are not limited to:
4. Confidentiality and Security
We understand that privacy and security are paramount for our clients. All information related to our clients' security implementations, assets, and operations is treated with the highest level of confidentiality. We implement industry-leading security measures to protect client data and sensitive information.
5. Service Access and Usage
Access to our services is permitted at 7Z Operations' discretion. We may:
6. Privacy and Data Protection
We collect and process data in accordance with our Privacy Policy and applicable data protection laws. Client data is:
7. Intellectual Property Rights
All security implementations, methodologies, tools, and proprietary systems developed by 7Z Operations remain our intellectual property. Clients receive usage rights as specified in their service agreements but do not acquire ownership of our security systems or methodologies.
8. Payment Terms
a) Service fees shall be paid according to the terms specified in your service agreement with 7Z Operations.
b) For ongoing security services:
Fees are billed monthly in advance
Payment is due within 30 days of invoice date
Late payments may result in service suspension
All security monitoring and protection services require active payment status
c) For security assessments and one-time services:
50% deposit required upon engagement
Remaining balance due upon delivery of final security report
Additional fees may apply for emergency response services
d) All fees are non-refundable unless otherwise specified in your service agreement.
9. Service Level Agreements (SLA)
9.1 Response Time Commitments
Critical Security Incidents: 30-minute response time
High-Priority Issues: 1-hour response time
Standard Requests: 24-hour response time
Non-urgent Matters: 48-hour response time
9.2 System Availability
Security monitoring systems: 99.99% uptime guarantee
Client portal access: 99.9% availability
Scheduled maintenance windows excluded
Force majeure events excluded
9.3 Security Incident Response
Immediate notification of critical security breaches
Detailed incident reports within 24 hours
Root cause analysis within 72 hours
Remediation plan within 48 hours of incident discovery
10. Limitation of Liability
a) Maximum Liability: To the extent permitted by law, 7Z Operations' total liability for any claims arising under these Terms or our services shall be limited to the amount paid by you for the specific service giving rise to the claim in the 6 months preceding the incident.
b) Excluded Damages: 7Z Operations shall not be liable for:
Consequential, indirect, or incidental damages
Lost profits or business opportunities
Data loss or corruption
Damages resulting from third-party attacks or breaches
Damages resulting from client's failure to implement recommended security measures
c) Security Guarantee Limitations:
While we implement industry-best security practices, we cannot guarantee:
Prevention of all possible security breaches
Detection of all security threats
Complete immunity from cyber attacks
Zero system vulnerabilities
11. Warranty Disclaimers
a) Services are provided "as is" and "as available"
b) 7Z Operations expressly disclaims:
Implied warranties of merchantability
Fitness for a particular purpose
Non-infringement
Absolute security
System invulnerability
c) No warranty that:
Services will be error-free
Security measures will prevent all breaches
All vulnerabilities will be detected
All threats will be neutralized
12. Dispute Resolution
12.1 Mandatory Arbitration
All disputes arising from these Terms or our services shall be resolved through binding arbitration, except:
Claims eligible for small claims court
Injunctive relief for intellectual property violations
Emergency cybersecurity incidents requiring immediate court intervention
12.2 Class Action Waiver
You waive any right to:
Participate in class actions
Collective arbitrations
Representative proceedings
Private attorney general actions
12.3 Arbitration Procedures
Administered by American Arbitration Association
Conducted in accordance with Commercial Arbitration Rules
Held in Miami, Florida
Costs shared equally unless otherwise awarded
13. Governing Law and Jurisdiction
a) These Terms are governed by Florida law
b) Exclusive jurisdiction in Miami-Dade County, Florida
c) Choice of law applies to:
Contract interpretation
Performance disputes
Security incident claims
Service delivery issues
14. Termination
14.1 Termination by 7Z Operations
We may terminate services immediately if:
Terms are violated
Payment is delinquent
Client engages in prohibited activities
False information is provided
14.2 Termination by Client
You may terminate services:
With 30 days written notice
Immediately for material breach by 7Z Operations
As specified in your service agreement
14.3 Effect of Termination
Upon termination:
All access to services ceases
Final security reports delivered
Confidentiality obligations continue
Data returned or destroyed per agreement
Final payments processed
15. Contact Information
For all inquiries regarding these Terms or our services:
7Z Operations
(A DBA of NETFLY LLC)
66 W Flagler Street, Suite 900
PMB#11146
Miami, FL 33130
Email: cyber@7zop.com
Phone: +1 267-777-7318
For security incidents requiring immediate attention, contact our 24/7 Security Operations Center.
16. Amendments to Terms
7Z Operations reserves the right to modify these Terms at any time. Changes become effective 30 days after posting to our website or direct notification to clients. Continued use of services constitutes acceptance of modified Terms.
7Z Operations ("7Z," "we," "our," and "us") is a DBA of NETFLY LLC. 7Z Operations and its affiliates, subsidiaries, service providers, authorized third parties and agents (collectively, "7Z") provide websites, mobile applications, products, cybersecurity services, and related services offered by or through one or more of them ("Site") subject to these Terms ("Terms").
2. Agreement to Terms
Please read these Terms carefully before you access or use any part of this Site or our services. When you access or use this Site or our services, you agree to be bound by these Terms, as amended from time to time, as well as the 7Z Operations Privacy Policy, which is incorporated by reference into these Terms. By agreeing to these Terms, you agree to be bound by the jury trial and class action waiver below. If you do not wish to agree to these Terms, do not access or use any part of this Site or our services.
3. Services Overview
7Z Operations provides comprehensive cybersecurity and asset protection services designed for private clients and. Our services include but are not limited to:
- Security architecture and implementation
- Privacy protection and monitoring
- Cybersecurity consulting
- Threat detection and response
- Digital asset protection
- Secure document management
- Custom security solutions
4. Confidentiality and Security
We understand that privacy and security are paramount for our clients. All information related to our clients' security implementations, assets, and operations is treated with the highest level of confidentiality. We implement industry-leading security measures to protect client data and sensitive information.
5. Service Access and Usage
Access to our services is permitted at 7Z Operations' discretion. We may:
- Require security assessments before service implementation
- Implement additional security measures as needed
- Modify service availability based on security requirements
- Terminate services if the client doesn’t follow 7Z recommendations
6. Privacy and Data Protection
We collect and process data in accordance with our Privacy Policy and applicable data protection laws. Client data is:
- Encrypted using industry-standard protocols
- Stored in secure, monitored facilities
- Accessible only to authorized personnel
- Protected by comprehensive security measures
7. Intellectual Property Rights
All security implementations, methodologies, tools, and proprietary systems developed by 7Z Operations remain our intellectual property. Clients receive usage rights as specified in their service agreements but do not acquire ownership of our security systems or methodologies.
8. Payment Terms
a) Service fees shall be paid according to the terms specified in your service agreement with 7Z Operations.
b) For ongoing security services:
Fees are billed monthly in advance
Payment is due within 30 days of invoice date
Late payments may result in service suspension
All security monitoring and protection services require active payment status
c) For security assessments and one-time services:
50% deposit required upon engagement
Remaining balance due upon delivery of final security report
Additional fees may apply for emergency response services
d) All fees are non-refundable unless otherwise specified in your service agreement.
9. Service Level Agreements (SLA)
9.1 Response Time Commitments
Critical Security Incidents: 30-minute response time
High-Priority Issues: 1-hour response time
Standard Requests: 24-hour response time
Non-urgent Matters: 48-hour response time
9.2 System Availability
Security monitoring systems: 99.99% uptime guarantee
Client portal access: 99.9% availability
Scheduled maintenance windows excluded
Force majeure events excluded
9.3 Security Incident Response
Immediate notification of critical security breaches
Detailed incident reports within 24 hours
Root cause analysis within 72 hours
Remediation plan within 48 hours of incident discovery
10. Limitation of Liability
a) Maximum Liability: To the extent permitted by law, 7Z Operations' total liability for any claims arising under these Terms or our services shall be limited to the amount paid by you for the specific service giving rise to the claim in the 6 months preceding the incident.
b) Excluded Damages: 7Z Operations shall not be liable for:
Consequential, indirect, or incidental damages
Lost profits or business opportunities
Data loss or corruption
Damages resulting from third-party attacks or breaches
Damages resulting from client's failure to implement recommended security measures
c) Security Guarantee Limitations:
While we implement industry-best security practices, we cannot guarantee:
Prevention of all possible security breaches
Detection of all security threats
Complete immunity from cyber attacks
Zero system vulnerabilities
11. Warranty Disclaimers
a) Services are provided "as is" and "as available"
b) 7Z Operations expressly disclaims:
Implied warranties of merchantability
Fitness for a particular purpose
Non-infringement
Absolute security
System invulnerability
c) No warranty that:
Services will be error-free
Security measures will prevent all breaches
All vulnerabilities will be detected
All threats will be neutralized
12. Dispute Resolution
12.1 Mandatory Arbitration
All disputes arising from these Terms or our services shall be resolved through binding arbitration, except:
Claims eligible for small claims court
Injunctive relief for intellectual property violations
Emergency cybersecurity incidents requiring immediate court intervention
12.2 Class Action Waiver
You waive any right to:
Participate in class actions
Collective arbitrations
Representative proceedings
Private attorney general actions
12.3 Arbitration Procedures
Administered by American Arbitration Association
Conducted in accordance with Commercial Arbitration Rules
Held in Miami, Florida
Costs shared equally unless otherwise awarded
13. Governing Law and Jurisdiction
a) These Terms are governed by Florida law
b) Exclusive jurisdiction in Miami-Dade County, Florida
c) Choice of law applies to:
Contract interpretation
Performance disputes
Security incident claims
Service delivery issues
14. Termination
14.1 Termination by 7Z Operations
We may terminate services immediately if:
Terms are violated
Payment is delinquent
Client engages in prohibited activities
False information is provided
14.2 Termination by Client
You may terminate services:
With 30 days written notice
Immediately for material breach by 7Z Operations
As specified in your service agreement
14.3 Effect of Termination
Upon termination:
All access to services ceases
Final security reports delivered
Confidentiality obligations continue
Data returned or destroyed per agreement
Final payments processed
15. Contact Information
For all inquiries regarding these Terms or our services:
7Z Operations
(A DBA of NETFLY LLC)
66 W Flagler Street, Suite 900
PMB#11146
Miami, FL 33130
Email: cyber@7zop.com
Phone: +1 267-777-7318
For security incidents requiring immediate attention, contact our 24/7 Security Operations Center.
16. Amendments to Terms
7Z Operations reserves the right to modify these Terms at any time. Changes become effective 30 days after posting to our website or direct notification to clients. Continued use of services constitutes acceptance of modified Terms.